Terms of sale

Queen’s Collection

These Terms of Sale apply to all purchases made on our website.

Products

We sell wigs and ready-to-wear African clothing. All products are described as accurately as possible.

Prices

All prices are listed in Euros (€) and include applicable taxes.

Orders

Orders are confirmed once payment is received. We reserve the right to refuse or cancel any order.

Payment

We accept secure payments via approved methods (card, Klarna, etc.).

Shipping

Orders are processed within 1–5 business days. Delivery times depend on your location.

Returns & Refunds

Due to hygiene reasons, wigs cannot be returned if used. Clothing can be returned within 14 days if unused and in original condition.